Terms of Service

1. Acceptance of Terms

By accessing and using the ZAI Packaging Company website, creating an account or placing an order for food packaging products, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, you should not use our website or purchase our products.

2. Use License

Permission is granted to temporarily download one copy of the materials on the ZAI Packaging Company website for your own internal business or personal, non-commercial use. This is the grant of a limited licence, not a transfer of title, and under this licence you may not:

• Modify or copy the materials
• Use the materials for any unlawful purpose or in any way that could harm ZAI Packaging Company
• Attempt to reverse engineer any software contained on the website
• Remove any copyright or other proprietary notations from the materials
• Transfer the materials to another person or "mirror" the materials on any other server

3. Account Registration

To access certain features of our website or place orders online, you may be required to register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and identification
• Accept all responsibility for activities that occur under your account
• Notify us immediately of any unauthorized use of your account

4. Product Information and Pricing

We strive to provide accurate descriptions and pricing of our food packaging products. However, we do not warrant that product descriptions, images, specifications or other content on this site are accurate, complete, reliable, current, or error-free. Prices, minimum order quantities and availability are subject to change without notice.

5. Orders and Payment

5.1 Order Acceptance

Your order is an offer to purchase products from us. We will confirm receipt of your order by email, but this does not constitute acceptance. A binding contract is formed when we dispatch your order. We reserve the right to accept or reject your order for any reason, including product availability, errors in pricing or product information, or fraud prevention.

5.2 Payment

Payment must be received and authorised before we dispatch your order. We accept major debit/credit cards and other payment methods as indicated on our website. All prices are shown in the currency specified on the website (typically GBP for UK orders) and are inclusive or exclusive of VAT as stated at checkout.

6. Shipping and Delivery

We will arrange for shipment of products to the delivery address you provide. Shipping costs, estimated delivery times and any applicable delivery restrictions will be shown at checkout. We are not responsible for delays caused by couriers, adverse weather, customs or events outside our reasonable control. Risk of loss and title for products pass to you upon delivery to the carrier or, where applicable, when goods are delivered to your address.

7. Returns and Refunds

Please review our Returns & Refunds Policy, which is available on our website, for details about returning food packaging products. We reserve the right to refuse returns that do not comply with our policy. Refunds, exchanges or credits will be processed in accordance with that policy and any applicable consumer laws.

8. Intellectual Property

All content on this website, including text, graphics, logos, images and software, is the property of ZAI Packaging Company or its content suppliers and is protected by copyright, trademark and other intellectual property laws. You may not use, reproduce, adapt or distribute any content from this website without our prior written permission.

9. Prohibited Uses

You may not use our website:

• In any way that violates any applicable law or regulation
• To transmit any malicious code or viruses
• To impersonate or attempt to impersonate us or our employees
• To engage in any automated use of the system
• To interfere with or disrupt the website or servers
• To collect or track personal information of others

10. Disclaimer of Warranties

THE MATERIALS ON ZAI PACKAGING COMPANY'S WEBSITE ARE PROVIDED ON AN 'AS IS' AND 'AS AVAILABLE' BASIS. ZAI PACKAGING COMPANY MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, AND HEREBY DISCLAIMS AND NEGATES ALL OTHER WARRANTIES INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY OR OTHER VIOLATION OF RIGHTS.

11. Limitation of Liability

IN NO EVENT SHALL ZAI PACKAGING COMPANY OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF DATA OR PROFIT, OR DUE TO BUSINESS INTERRUPTION) ARISING OUT OF THE USE OR INABILITY TO USE THE MATERIALS ON ZAI PACKAGING'S WEBSITE, EVEN IF ZAI PACKAGING OR A ZAI PACKAGING AUTHORIZED REPRESENTATIVE HAS BEEN NOTIFIED ORALLY OR IN WRITING OF THE POSSIBILITY OF SUCH DAMAGE.

12. Indemnification

You agree to indemnify, defend, and hold harmless ZAI Packaging Company and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of our website or violation of these Terms.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the website after such modifications constitutes acceptance of the updated Terms.

14. Governing Law

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law provisions.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us at: